Frequently Asked Questions

  • How can I pay for my order?

    We accept MasterCard, Visa, Discover, American Express, PayPal, Bank Checks and Money Orders.

  • How long will it take for you  to get my cabinets?

    On average, a cabinet is wait time for a couple of weeks, but we constantly have containers of new product arriving, so it is best to check with customer services

  • I don’t like the finish/style of the cabinets, can I return my order?

    We highly recommend come to our show room and check door samples before purchasing any cabinets to make sure the finish and style are exactly what you want. However, if you receive the cabinets and aren’t happy with them, you would be able to return your order (as long as the item you wish to return is in the original packaging and is not one of the non-returnable items. There is a 15% restocking fee for all returned items.

  • Are any of the cabinets made of particleboard?

    None of our cabinets are made of particle board.

  • Are the cabinet doors reversible for left or right hinged doors?

    Yes, the doors are reversible, but if the door is with arch, it is not reversible.

  • Are the cabinets strong enough to hold granite or concrete?

    All of our cabinets lines are more than strong enough to hold granite or concrete

  • Are the insides of the cabinets stained to match the face frames and doors?

    Some cabinets are finished inside, some not, but not all of them are the same as the face frame. It would depend on the style of cabinet that you are looking at

  • Can I buy just doors?

    Unfortunately we do not sell just doors. The only except to that are the decorative end panels, which are actually doors, but they only come in widths that would fit on the sides of the cabinets

  • Are you open on the weekends?

    We are open Monday – Friday 8:30am – 4:30pm on Saturdays by appointment, Sunday we are not working.

  • Can I pick up my order?

    Yes, you can pickup your order from our warehouse, but you still need to place order before and pay for the material.

  • Can I purchase the cabinets assembled?

    Yes you can, but we will charge extra fee for assembling. About the price call to our costumer service.

  • Can I upgrade to dovetailed drawers?

    No, unfortunately we do not offer an upgrade to the drawer box itself.

  • Do I need end panels?

    Some cabinet ends are finished, some not, but if you want to bring the sides flush with the face frame, you will have to use end panels.

  • Do I need an appointment for the showroom?

    Yes, we prefer that customers who come in to see the showroom call ahead and set up an appointment.

  • Do I need to use wood glue to assemble the cabinets?

    Wood glue is not required to assemble the cabinets, but it also would not hurt if you added some. We leave that up to the customer

  • Do I need toe kick?

    All of the cabinets and vanities come with a piece of toe kick, but most people like to create a uniform look across the front to hide the seams where the cabinets connect. For that, you will need to buy additional toe kick.

  • Do the cabinets contain any harmful chemicals?

    The manufacturing process has been improved to make sure that our cabinets are as eco-friendly as possible. All of the cabinet lines pass the new emissions standards that have been set by California, which are toughest in the country.

  • Do you have a low price guarantee?

    Yes we do. If you can find a lower price for the same exact cabinets, send us a copy of the quote and the company you got it from. I guarantee we will beat it if it is the same exact product line.

  • Do you manufacture the rev-a-shelf line of products?

    We do not manufacture the rev-a-shelf line of products, we are only a distributor for them. Since they are made specifically for our cabinets, some of them may not fit in our cabinets. Please refer to the dimensions of the specific item when determining if it will fit

  • Do you offer a warranty on the cabinets?

    Yes, we offer a 5 year warranty on the cabinets

  • Do you offer installation services?

    Yes We do installation services.

  • Do you sell hardware for the cabinets?

    Yes we sell a wide variety of knobs and pulls for the cabinets

  • How deep are the base cabinets?

    All base cabinets are going to be a standard depth of 24″

  • How deep are the wall cabinets?

    All wall cabinets are the standard depth of 12″, unless otherwise stated

  • How do I install crown molding?

    Each cabinet style will require a different installation method for the crown. Depending on whether it is full overlay or 3/4 overlay, you may be able to attach the crown to the face frame, or you will have to attach it directly to the top of the cabinet. For specific instructions, please contact our office and click on installation help

  • How does the low price guarantee work?

    If you can find a lower price for the same exact cabinets, send us a copy of the quote and the company you got it from. We will try to beat it if it is the same exact product line.

  • How high are your base cabinets?

    All of our base cabinets are 34.5″ high (standard height). This allows for a 1.5″ top to make 36″

  • How high are the vanities?

    Vanity heights vary depending on the cabinet line. They range from 30″ to 32 5/8″ to 34 1/2″ tall.

  • How much space do I need between my counter top and the wall cabinets?

    Industry standard is a minimum of 18-19″

  • How much space do I need to leave for the blind base cabinet?

    For most of the cabinet lines the blind base needs to be installed 6″ away from the wall and will also have a maximum pull. Please review the specific cabinet specifications to be sure you are accounting for the correct amount of space

  • I don't see anywhere to select left or right hinged cabinets. What do I do?

    All of the kitchen cabinet lines have universal doors, which can be switched from left to right hinged depending on what you need

  • If I don't see the size I need, can you make other sizes?

    Unfortunately we can not make custom sizes. We keep our costs down by only stocking common sizes. Since they are manufactured overseas, it is impossible for us to make custom sizes without a large order of that one size.

  • Is your warehouse open to the public?

    While we are a wholesale business, we are open to the public

  • The box looked fine, but when I opened it up, there was damage. What do I do?

    This is considered concealed damage, and can happen in transit without anyone knowing. This is why it is important to inspect each box within 48 hrs. If you discover concealed damage, please report it immediately

  • The instructions say I need corner brackets for my vanity, but I didn't receive any. What do I do?

    In the past, vanities came with corner brackets. Since they are not needed when installing granite or any solid surface countertops, they really are no longer needed. We do have some if you are installing a laminate top, but if not, they will not be needed since they are not structural.

  • What are dovetailed drawers?

    Dovetailing is a method of assembly. Some of our cabinet lines come with dovetailed drawers. Traditionally, dovetailing will offer a stronger bond

  • What are european hinges?

    European hinges allow the doors to be adjusted multiple ways while mounted on the cabinet

  • What days/times can I make an appointment for?

    We accept appointments any day during the week from 9:30-4:00 and Saturday from 9:30-3:00. It is best to scheduled the day before to make sure someone will be available.

  • What does the warranty cover?

    The warranty covers any manufacturing defects or issues that occur once the cabinets are installed. We are not liable for issues that arise from improper installation or assembly. While it occassionally happens, we very rarely have any issues with the cabinets once they are installed.

  • What form of payments do you take?

    We take Visa, Mastercard, Discover, American Express and Cash if you are paying at our store, checks, money order…

  • What grade plywood is used on the cabinets?

    The plywood that is used is furniture grade plywood

  • What is a decorative end panel?

    A decorative end panel is a cabinet door that is sized to fit the sides of the cabinets, and to create a custom look on the sides.

  • What is a dishwasher end panel?

    A dishwasher end panel is used where the dishwasher is going to come at the end of a run of cabinets. It helps to finish off the end, and trim out the dishwasher